Customer Feedback
Hear how customers experienced your product or service, with room for the detail a rating cannot capture.
Explore the use caseAI voice surveys & interviews
Go beyond the form. VoicePulse helps you collect customer feedback, run user research, and screen candidates through natural AI voice conversations.
Customer feedback · Voice interview
The story behind the feedback
Illustrative conversation, not a live recording
A follow-up question turns a general comment into a more specific place to investigate.
Built for the teams
asking better questions.
Less setup. More listening.
Create an AI interviewer, share a link, and review what people have to say. Here’s how it works.
Start with a template or build a Voice Pulse around your goal. Set the questions and the context your AI interviewer needs.
Share your conversation link or add a website widget. Participants answer by voice, with follow-up questions that keep the conversation moving.
Review conversation transcripts and results in your dashboard. Explore the detail behind an answer before deciding what to do next.
Follow the interesting part
A comment is a starting point. An AI voice interview can ask for the example, the context, or the reason behind it.
Customer feedback · Voice interview
The story behind the feedback
Illustrative conversation, not a live recording
A follow-up question turns a general comment into a more specific place to investigate.
A little more understanding
Hear how customers experienced your product or service, with room for the detail a rating cannot capture.
Explore the use caseInvite people to explain their goals, workarounds, and product decisions through guided voice interviews.
Explore the use caseCollect an initial conversation about a candidate’s experience and motivation for your hiring team to review.
Explore the use caseChoose the right way to ask
Need a quick rating? A form can be a great fit. Need to understand the experience behind that rating? Leave room for a conversation.
Read the voice survey guideVoicePulse is an AI voice survey and interview platform for customer feedback, user research, and candidate screening. You create a conversation, share a link, and review participants’ responses and transcripts in your dashboard.
You set the topic, questions, and instructions for an AI interviewer. Participants open your conversation link and respond using their microphone. The interviewer can ask follow-up questions, and you can review the conversation afterward.
Yes. VoicePulse keeps conversation history and transcripts in your dashboard so you can revisit responses, compare experiences, and investigate the context behind an answer.
Yes. The Free plan includes 1 Voice Pulse and up to 2 conversations per month. You can create an account without entering a credit card and choose a paid plan when you need more capacity.
Create your first Voice Pulse. Invite someone to share what they really think.